Questions and Answers

RRRummy will run on all computers and other devices for which Java is available.

For iPad, iPhone, iPod Touch and Android tablets and phones, we offer the Pup Rummy + app.

Read more: Will RRRummy run on my computer, tablet, phone?

Probably, Java is missing. RRRummy needs Java to run.

Read more: Download Java

Java is software first released by Sun Microsystems in 1995. It is the underlying technology that powers state-of-te-art software including games, utilities, and business applications. It is avaliable for free for many different computer systems.

RRRummy too, will only work if you have Java installed on your computer. If you get a message telling you that you need to install Java first, then you should download Java and install it before you can play RRRummy.

This is due to an error in the video driver (a piece of system software) on your computer.

To fix the problem in the downloaded version of RRRummy, you can start RRRummy from the Windows Start menu, All programs, RRRummy 7, and then choose the option RRRummy (NoDD).

TIP: You can drag that icon out of the start menu onto your desktop for a quicker start of RRRummy in the future.

Another (and better) possible way to fix the problem is to go to the website of the manufacturer of your computer and download and install the latest video driver software for your type of computer and graphics card.

Some other programs associate the .jar extension (for Java programs) to themselves. Usually you can fix this in the program itself.

Also, the .jar extension will be repaired if you download and install Java again, even if it says that Java is already correctly installed.

Yes, it is. Just go to our buying page and choose one of the options including a CD.

The CD should arrive within 2 weeks, on average within 4-7 business days.

First, go to our buying page and pick the license that you wish to give.

On the first page of the order process, tick the Give as a gift checkbox. Enter your name, address, and billing information.

On the next page, you can edit the name, address and e-mail address of the person the gift is for (the recipient).

After you complete your order, the recipient will get an e-mail with a link to pick up their gift.

You'll find a full explanation in our article: Learn how to download.

Yes, you can use your license code on every computer or other device that is owned by you or by other people in your household.

You probably made a typing error on your license key or in your name.

Your license key is only valid if you enter the same name as when you purchased your key. To avoid typing errors, you should follow the instructions in the e-mail with your key.

No, you can't change the licensed name. That is to discourage people to share their license key with others.

You can however add a new player name and let RRRummy use it every time when the game starts.

And when you go and play online, other people will only see your nickname, that is the login name you used when you created your online account.

That's probably because of your browser settings. To log in, cookies must be enabled.

Read more: Why can't I log in?

As a full member of this site, you can create friend-accounts to let family or friends play RRRummy too.

Read more: Friend accounts

No, I'm sorry, you can't change your nickname (login name).

If you'd really like a different name, then contact us.

That's because you are running RRRummy in evaluation mode. You should enter your license key to activate the software.

Read more: The evaluation mode

That's because you are running RRRummy in evaluation mode. You should enter your license key to activate the software.

Read more: The evaluation mode

That's because you are running RRRummy in evaluation mode. You should enter your license key to activate the software.

Read more: The evaluation mode

At the moment, you can't create your own card sets. Such a feature will be added in a later release.

In the download version of RRRummy, you can create your own themes.

You should uninstall RRRummy. Then download RRRummy from our website and install it again. Do not use cracks, or license keys you got from someone else.

Built-in games are fixed, and you can't change them directly.

But you can create a new game, copy the game rules from the built-in game, and make any changes you like.

In the login screen, you must enter your nickname and password, not your license key.

Read more: Setting up an online account

No, other people will only ever see your nickname (login name). They will not be able to see your full (licensed) name.

That's because you are running RRRummy in evaluation mode. You should enter your license key to activate the software.

Read more: The evaluation mode

Rest assured, they have exactly the same time as you have.

It may seem longer because there are several delays involved:

• It may take a few seconds before their RRRummy sends their move to the game server.
• It may take a few seconds before your RRRummy gets this move from the game server.
• Finally, when your RRRummy is moving the cards it may take longer than it actually took the other player to move these cards.

But in their RRRummy, the clock ticks away as quickly as it does for you!

See How to join a competition for a full explanation.

Yes, you can join as many competitions as you like.

You just have to remember to pick the right competition name before you add a new online table, or before you join an existing online table.

Read more: Available tables (online)

I'm sorry, no I can't. It's up to the owner of the competition to stop cheating.

I'm sorry, no I can't. Only the owner of the competition can allow you back in.

You can become a RRRummy VIP by promoting RRRummy, translating it into your language, or contribute in another way.

Read more: About RRRummy VIPs

You should report the error so we can resolve the issue.

See How to use modified libraries (LGPL) for a full explanation.